Help & support

Need help with an order, your account or your points? Here is how to reach us.

Our branches

Hamra: Hamra, Beirut (open in Maps)
Antelias: Antelias, Mount Lebanon (open in Maps)
Musharrafieh: Musharrafieh, Beirut (open in Maps)

You can order for pickup from any of these branches, or ask for delivery. Payment is in cash on collection or delivery.

Help with an order

Open the My Meatway’s app or meatwayapp.site, go to My orders and choose the order to see its status. For anything else about an order, contact the branch that is preparing it.

Your account and points

You can update your details, addresses and password under My profile. Your points and rewards are under Rewards. To delete your account, see Delete your account.